General terms of use
1. Legal information
The website www.mashallah.app (hereinafter "Mashallah.app") and the services described in these General Conditions of Service and Use are published, operated and provided by the company LT Services SARL whose full contact details are available by clicking here (hereinafter "LT Services"). Mashallah.app is hosted by OVH SAS whose contact details are available by clicking here. LT Services customer service can also be contacted via the contact form accessible by clicking here.
2. Purpose of these General Conditions of Service and Use
The purpose of these General Conditions of Service and Use is to define the conditions under which LT Services makes available to its Members on Mashallah.app a virtual contact service for private and non-commercial purposes. The Services offered by Mashallah.app are either free or paid (except for women for whom all Services are free). Access to the Services offered on Mashallah.app is exclusively reserved for adults. Members are users of Mashallah.app or the dedicated mobile application, having created an account and holders of a Basic Subscription or a Premium Subscription taken out under the terms and conditions below.
3. Definitions
The following terms, whether used in the singular or in the plural in these General Conditions of Service and Use, will have the following definition: Subscription means the periodic contract to which the Member subscribes for the purpose of benefiting from the services offered by Mashallah.app . Basic Subscription means a free Subscription taken out for an unlimited period by a Member and allowing him to have only the Free Services described in article 6.1 of these General Conditions of Service and Use. Premium Subscription(s) means a paid Subscription taken out for a period of one (1) month, three (3) months or six (6) months at the Member's choice and allowing him to access, for the duration of said Premium Subscription, to all the Paid Services described in article 6.2 of these General Conditions of Service and Use. Privacy Charter means the policy of confidentiality and protection of Members' Personal Data implemented by LT Services and accessible by clicking here, which forms an integral part of these General Conditions of Service and Use. Content means content of any kind belonging to the Member and disseminated on Mashallah.app via the Services by the latter, on his initiative and under his responsibility. Personal Data(s) means the personal data of the Member collected and processed by LT Services in the context of the creation and management of his Personal Profile and as defined in the Privacy Charter. Identification element connection identifier (“login” or e-mail address) and password (“password”) transmitted by LT Services to the Member allowing him to access the Services via his Personal Profile. Withdrawal form means the form allowing the implementation of the right of withdrawal of his Premium Subscription by the Member. The Withdrawal Form is available as an appendix to these General Conditions of Service and Use and by clicking here. Mashallah.app refers to the website www.mashallah.app and/or the mobile site and/or the Mashallah.app mobile application published, operated and provided by LT Services. Member means any adult natural person subscribing to the Services for their personal needs and having created, to do so, a personal Profile on Mashallah.app. Personal Profile means the personal account created by the Member on Mashallah.app, accessible through the Identification Elements in the "My Profile" section of Mashallah.app, containing in particular the Member's identification information. Services means the free and/or paid Services made available to Members holding a Basic or Premium Subscription and described in Article 6 of these General Conditions of Service and Use.
4. Scope, acceptance and modification of the General Conditions of Service and Use
The General Conditions of Services and Use are intended to define the conditions under which the company LT Services allows Members to register on Mashallah.app, create their personal Profile and subscribe, at their discretion, to a Basic Subscription or a Premium Membership. The creation of his Personal Profile, then the subscription of a Basic or Premium Subscription by the Member implies the acceptance without restriction or reservation of these General Conditions of Service and Use as well as the Privacy Charter. Any use of the Services automatically entails the application of these General Conditions of Service and Use. The General Conditions of Service and Use may be subject to modifications, the General Conditions of Service and Use applicable are those in force and accessible on Mashallah.app on the date of creation of the personal Profile by the Member, then , in the event of modification, on the date of access to each of the Services.
5. Registration on Mashallah.app and creation of a Personal Profile
5.1. Registration on Mashallah.app
5.2. Identification elements
6. Description of Services
6.1. Free services – Basic subscription
6.2. Paid services – Premium subscription(s)
7. Commitments and obligations of the Member in connection with the use of Mashallah.app and the Services
7.1. Member's obligations
7.2. Special provisions relating to Content and its distribution
8. Financial conditions and payment security
8.1. Financial conditions
8.2. Security of transactions on Mashallah.app
9. Duration of Subscriptions – Renewal and Termination
9.1. To subscription to Subscriptions
9.2.Duration of Premium Subscriptions
9.3. Special provisions on the tacit (automatic) renewal of Premium Subscriptions
9.4 Automatic renewal
10. Member's right of withdrawal
The Member acknowledges having received all the information relating to the services offered on Mashallah.app and more specifically to the different Premium Subscription formulas offered on Mashallah.app, before subscribing and that the offer of these services complies with the required requirements. in the provision of services provided remotely, in particular via the Internet. In accordance with the provisions of Article L.221-18 of the Consumer Code, the Member has a right of withdrawal and may thus decide to withdraw from his Subscription without the need to invoke the reason and this, for a period of (14) calendar days from the confirmation of its Premium Subscription by LT Services. To do this, the Member must inform LT Services of his intention, at the latest within the aforementioned period of fourteen (14) days, and this: either by completing and sending to LT Services the Withdrawal Form attached to these General Conditions of Services and Use and in accordance with the instructions therein; either, by manifesting its intention to withdraw in a clear and unequivocal manner including the essential information to do so by e-mail [To be completed] or by post to LT Services at the coordinates appearing in article 1 of the Legal Notices of Mashallah.app accessible by clicking here. As soon as possible from the receipt by LT Services of the Withdrawal Form or the notification materializing the Member's desire to exercise his right of withdrawal, LT Services will acknowledge receipt to the Member by email. The costs associated with sending the Withdrawal Form are the responsibility of the Member. In the event that the Member expresses his express wish to benefit from his Subscription before the expiry of the aforementioned period of fourteen (14) days and that he then decides, always respecting the said withdrawal period, to withdraw, the Member will be indebted to LT Services for an amount corresponding to the pro rata temporis use of the Premium Subscription until the communication of his intention to withdraw, excluding as necessary the free Services delivered by LT Services . LT Services will then reimburse the Member for an amount equal to all of the sums paid when subscribing to his Premium Subscription, after deduction of the amount corresponding to the duration of execution of the Subscription until notification of his decision to retract. The refund will be made as soon as possible and, at the latest, within fourteen (14) days from the date on which LT Services was informed of the Member's decision to withdraw. Reimbursement will be made using the same means of payment as that used by the Member for the subscription of his Premium Subscription, unless the Member expressly requests the use of another means of payment and provided that the reimbursement will not cause no charge for the Member or LT Services.
Paid services purchased through the Apple Store
If a Subscriber purchases a Paid Service using their Apple ID, cancellations and refunds are handled by Apple under its own terms and conditions, over which Mashallah has no control. To request a refund, a Subscriber must go to iTunes, click on their Apple ID, and follow Apple's cancellation and refund instructions.
11. Suspension of the Member's Subscription and deletion of the Member's account
LT Services reserves the right to delete messages which are sent massively by a Member in order to preserve a normal quality of use of the service with other Members. LT Services may also suspend the visibility of Members who use the Services automatically. A presumption of automated use of Mashallah.app exists when the Member posts messages at a frequency that cannot result from human and manual action. The Member will then be notified of the suspension of his visibility and may contact LT Services to remedy this situation. LT Services also reserves the right to withdraw access to a Member who has subscribed to a Subscription but who does not comply with the General Conditions of Service and Use, in particular in terms of customs or practices on the site, and this without any financial reimbursement from LT Services. In the event of non-payment by the Member of the Subscription within the required deadlines, LT Services will suspend all access to the services for the Member as soon as possible. The end of the Subscription does not necessarily lead to the deletion of the account since the Member has the possibility of remaining as a visiting Member, however the visiting Member will no longer be able to use the Services offered by LT Services. To permanently delete the account, the Member must connect to Mashallah.app, go to the "Contact us" section and then request the deletion of his account. PLEASE NOTE: THE DELETION OF THE ACCOUNT IS DEFINITIVE AND LEADS TO THE DELETION OF THE PROFILE, PHOTOS AND MESSAGES EXCHANGED UNDER THE CONDITIONS OF THE PRIVACY POLICY; A NEW REGISTRATION AND THE CREATION OF A NEW ACCOUNT WILL THEN BE NECESSARY TO ACCESS THE SERVICES AGAIN.
12. Advertising
LT Services reserves the right to broadcast advertising or promotional messages on Mashallah.app.
13. Availability of Mashallah.app and Services
LT Services makes its best efforts to make its Services available 24 hours a day, 7 days a week and undertakes to provide the various Services of Mashallah.app (in particular the social network, discussion forum) in accordance with these General Conditions of Use. 'Use and Services. Given the particular nature of the Internet network, access to the Website may be interrupted or restricted at any time by a cause external to LT Services, the responsibility for which cannot be sought in this respect. In addition, LT Services reserves the right to interrupt access to the Website and/or to all or part of the Services for maintenance and/or improvement of the Service. These Service interruptions will be, as far as possible for LT Services, notified in advance to the Members before any interruption. In the event of an emergency, LT Services nevertheless reserves the right to partially or totally suspend, for a reasonable period of time, access to Mashallah.app and/or to all or part of the Services to carry out any technical operation required. These interruptions of Services cannot give rise to any compensation for the benefit of the Member. LT Services reserves the right to modify any information of Mashallah.app within the framework of operations updates or maintenance. LT Services is not responsible for the content of third-party sites to which hypertext links present on Mashallah.app refer.
14. Termination of Subscription
In the event of non-compliance by the Member with one of the conditions of these General Conditions of Use and Services and more generally in the event of: payment of the Premium Subscription by means of a fraudulent payment order; opposition to the payment of the Premium Subscription before the end of its term; actions that contravene these General Terms and Conditions of Use and Services. LT Services reserves the right to remove access to its Personal Profile and to all of the Services under the conditions of Article 11 without this termination giving rise to the allocation of any compensation or reimbursement, where applicable. . By the Member The Member may also delete his Personal Profile at any time or terminate his Subscription by going to his Personal Profile, section “My Account”, “My Subscription” and clicking on the “Unsubscribe” tab. LT Services will then send an e-mail to the Member acknowledging his unsubscription and indicating the consequences and the effective date of the end of his Subscription. It is in any event acquired that any sum paid by the Member to LT Services is definitively acquired by the latter. The termination of the Personal Profile has the consequence, in addition to the conditions of Article 11, of the immediate deletion of access to the Paid Services included in the Premium Subscription, to which the Member will no longer have access.
Paid services purchased through the Apple Store
If a Subscriber has purchased Paid Services using their Apple ID, automatic renewals and terminations are handled by Apple under its own terms and conditions, over which Mashallah has no control. To request termination of a Paid Service, Subscriber must go to iTunes, click on their Apple ID and follow the instructions.
15. Liability
15.1. Limitation of Liability
15.2. Content posted on Mashallah.app by a Member
15.3. Third Party Content Accessible on Mashallah.app
15.4. Major force
15.5. Insurance
16. Complaint - Technical assistance
For any information, query, complaint of a technical nature or relating to the Services and/or Mashallah.app and/or a Subscription, the Member is invited to send his request to the following email address: contact@mashallah.app .
17. Intellectual Property
17.1. Copyright on Mashallah.app
17.2. Distinctive signs
17.3. Hypertext links
17.4. Services
18. Protection of Personal Data
Notwithstanding the provisions referred to in this article 18, LT Services undertakes to respect the confidentiality of the Personal Data communicated by the Member on Mashallah.app when creating his Personal Profile and to process them in compliance with the applicable provisions in terms of processing of personal data. However, the Member admits that by entering his Personal Data on Mashallah.app via the Services, he accepts that they are disseminated and accessible to other Members and third parties, in accordance with the settings determined by him in his Personal Profile as well as to the purpose of the various Services (social network, discussion forum) and more generally of Mashallah.app. LT Services has entrusted the hosting of Mashallah.app to the company OVH SAS whose contact details are available by clicking here and whose hosting servers are located in France. Consequently, the Member accepts and admits that his Personal Data will be transmitted to OVH SAS for the sole purpose of hosting Mashallah.app. For more information on the policy for collecting and processing the Personal Data of Mashallah.app Members applied by LT Services, the Member is invited to consult the Privacy Policy by clicking here.
19. Cookies
LT Services uses cookies on its Website. Cookies are information relating to the navigation of the Member's computer and which make it possible to determine the pages he has consulted, their date and time of consultation. At no time do these cookies allow LT Services to personally identify the Member. The shelf life of these cookies on the Member's computer will not exceed thirteen (13) months. The Member is however informed that he has the option of opposing the registration of these cookies, in particular by configuring his Internet browser to do so.
20. Miscellaneous
20.1. Correspondence - Evidence
20.2. Entirety
20.3. No Waiver
20.4. Partial invalidity
21. Applicable law - Settlement of disputes
These General Conditions of Service and Use will be executed and interpreted in accordance with French law. In the event of a dispute likely to arise in connection with these General Conditions of Service and Use, their interpretation and their consequences or with the acts supplementing or modifying them, the Member shall approach the company LT Services for the purpose of attempting to achieve an amicable solution. Any complaint to LT Services must be made in writing. In the absence of an amicable settlement, the Member may choose: To resort to an amicable mediation solution within a maximum period of one (1) year from the written complaint made by the Member to LT Services by entering, (i) either a mediator of his choice, (ii) or by using the online dispute resolution system accessible at the following address: https://webgate.ec.europa.eu/odr/main/index.cfm?event= main.home.chooseLanguage , it being specified that the proposed mediation process cannot be a prerequisite for referral to the competent courts for the Member. To bring his claim before the competent French courts.
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