What happens after I report abuse?

Follow

When you report abuse, the moderation department will process your request as quickly as possible. 

The moderators, firstly, will read the comment you left and the conversation that is reported as abuse.

Then, there are 3 cases:

• We immediately deactivate the profile if we judge that the comments are contrary to the quality and seriousness charter that Mektoube has set.

• We send a warning by e-mail to the person if it is the first warning, asking to respect the rules.

• At the third warning for the same user, we deactivate the account.

Be aware that for men whose customer service deactivates the account following a report of abuse, there will be no refund of the subscription, regardless of the amount or duration of it.